Contact Us

Our Customer Service representatives are here to answer questions about your Control Prepaid Mastercard.® For Customer Service, you can reach us the following ways:

Email Us

Cardholders should email us through your secure inbox. Log in to the Online Account Center to use this service. Other inquiries can be sent to customerservice@mycontrolcard.com

Call Us

For Customer Service, call us toll-free at 1.866.753.6324

M-F 8AM - 6PM Central
Sat. & Sun. 8AM - 5PM Central

Mail Us

Control Prepaid Mastercard
c/o Netspend Corporation
PO Box 2136
Austin, TX 78768-2136

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