Our Customer Service representatives are here to answer questions about your ControlTM Prepaid MasterCard. You can reach us the following ways:
Cardholders should email us through your secure inbox. Log in to the online Account Center to use this service.
Other inquiries can be sent to firstname.lastname@example.org.
For Customer Service, call us toll-free at 1.866.753.6324
Monday through Friday: 8AM-10PM Central Time
Saturday & Sunday: 8AM-8PM Central Time
Control Prepaid MasterCard
c/o NetSpend Corporation
PO Box 2136
Austin, TX 78768-2136
Load your card at any of our retail partner locations.