Contact Us

Our Customer Service representatives are here to answer questions about your Control Prepaid Mastercard.® For Customer Service, you can reach us the following ways:

Email Us

Cardholders should email us through your secure inbox. Log in to the Online Account Center to use this service. Other inquiries can be sent to

Call Us

For Customer Service, call us toll-free at 1.866.753.6324

M-F 8AM - 10PM Central
Sat. & Sun. 8AM - 8PM Central

Mail Us

Control Prepaid Mastercard
c/o Netspend Corporation
PO Box 2136
Austin, TX 78768-2136

Controlling your finances can be the difference between getting by and getting ahead.

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